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Canadian Federation of Apartment Associations

2019 “New Service of the Year”

CFAA New Service of the Year 2019 award

Providing a reliable service so you can regain valuable time.

Identify Issues & Hazards

Deter Criminal Behavior

Ensure Insurance Coverage

We help you get back to growing your business!

“An Ounce of Prevention is Worth a Pound of Cure”

Benjamin Franklin

CTI Services has helped landlords nationwide save $Millions in lost rents and property damage. CTI SERVICES DOES NOT PROVIDE ANY REAL ESTATE SERVICES ANYWHERE IN CANADA. WE SPECIALIZE IN PROVIDING PERIODIC INSPECTION SERVICES TO LANDLORDS AND PROPERTY MANAGERS.

Let us be your eyes and ears!

CTI prides itself in providing best-in-class tenant inspection services and is the only company of its kind in Canada. Our inspectors are seasoned law enforcement professionals, primarily retired RCMP officers. We focus on asset protection through regular tenant inspections to identify issues and deter criminal activity.

Your building’s tenant base and demographics are constantly changing. CTI Services understands the importance of community building and we work diligently to ensure your property and tenants are safe and secure.

Tenant satisfaction is vital to your business. Consistent oversight protects good tenants, supports lease compliance, and helps you respond early when problems appear.

Helping you maximize productivity and profitability!

  • Inspection of Rental Properties
  • Insurance validation
Property inspection

Inspection

  • Identify potential issues to avoid property damage, fire hazards and illegal activity.
  • Deter abuse or misuse of property, appliances and fire safety equipment.
Prevention and reporting

Prevention

  • Accurate record keeping and detailed reporting help keep insurance coverage intact.
  • Seasoned law enforcement officers create a tangible deterrent for criminal behaviour.

Industry trends and issues affecting the Canadian rental market today:

MYTH
FACT
MYTH

A high credit score is indicative of good tenant behaviour.

FACT

Tenants can fail to pay rent for up to six months before eviction occurs.

MYTH

Paying rent on time translates to proper maintenance.

FACT

Undetected vandalism can cost tens of thousands of dollars.

MYTH

Tenants will avoid property damage for fear of legal repercussions.

FACT

Majority of good tenants do not renew their lease if crime is apparent in their building.

$500+

Court fees incurred during the eviction process.*Does not include legal representation fees.

90–120 DAYS

Average time to evict a tenant.

OVER 250,000

Eviction applications filed annually.

Client Feedback

“As a bonus to our home owners, we offer this service to ensure the property is being looked after and the tenants are abiding by the lease requirements as well as municipal and city by-laws.”
Debbie Dowden Property Manager
“We were able to end the tenancy of a tenant with severe hoarding tendencies. After two unsuccessful attempts to end the tenancy through the Residential Tenancy Office’s dispute resolution hearing, we contracted CTI Services to inspect the premises and report on their findings to aid in our evidence submission for our third hearing.”
Kathy Tuulos Property Manager
“As a busy realtor in the Lower Mainland of B.C., I educate my clients about the need to conduct regular inspections of their rental properties in order to comply with municipal bylaws as well as to fulfill the “due diligence” requirement of their insurance policy. I recommend that landlords contact CTI Services. All their inspectors are retired policemen. Their aim is to help protect your investments.”
Sharon Mason Realtor, Homelife Benchmark Titus Realty
“Before working with CTI, handling property inspections swallowed up hours of my weekly schedule. Their team completely changed that by freeing up my time and delivering beautifully detailed reports that I am proud to share with my clients. I highly recommend CTI!”
Cindy Hamel Property Manager
“The Peace Arch Manor has engaged the services of CTI since 2018 and found them to be professional, courteous and knowledgeable. Our building consists of 79 units designed for independent living for Seniors on low to moderate income. Each year, CTI conducts our annual inspections and submits a full unbiased written report with images of their findings. This alone has alleviated not only time, but it is done by an impartial team eliminating any feelings of unfairness, or preferences that may be felt. The reports are invaluable for budgeting, repairs, personal observations, like hoarding or safety concerns, which can affect anyone’s insurance coverage. This company offers a unique service by well trained individuals capable of handling even the most challenging situations. We recommend what CTI offers to anyone in the rental industry.”
Donna Wright President, Peace Arch Senior Citizens’ Housing Society
“Canadian Tenant Inspection Services have been an integral part of the Columbus Charities Senior Housing Society family and team since 2022. Their professional approach to helping us with the most up-to-date software to track maintenance & repairs, for maintaining a log of our suites condition and to assisting our residents with real-time maintenance of their suites. CTI has allowed us to improve our communications with our over 400 residents, in 365 suites at 8 different locations and has allowed us to become more efficient in making repairs and fixing minor maintenance issues. I don’t really know how we ever managed this aspect of our business without them.”
Mike Garisto President, Columbus Charities
“Tsuut’ina Nation hired Canadian Tenant Inspection Services Ltd. in 2022 to conduct our property inspections. I found them through a google search. When I reached out to them, they immediately checked all our boxes of what we were looking for. Working with them over the last few years has been a smooth process based on our workload. We have had active communication and the detailed reports of the inspections have been very helpful for our records. I would highly recommend Canadian Tenant Inspection Services Ltd. We have a unique Program and they are always willing to adjust based on our needs or work together to make the process smoother.”
Priscilla Whitney Tsuut’ina Nation

As Seen In

Our Team

Jim Garnett

Jim Garnett

President

Jim Garnett

Anna Garnett

Anna Garnett

Business Development

Anna Garnett

Pordo Digital

Please send all Pordo Digital inquiries to pordo_inquiries@ctiservices.ca.

Get In Touch With Us!

(778) 846-9125

Office Hours:

Monday – Friday 9:00 am – 5:00 pm (PST)